Help Center

Answers to common questions and ways to get in touch.

Find what you need or reach out to us directly.

Getting started

How does Apply4Me work?

Upload your CV, get matched against thousands of jobs daily, then apply manually or let the AI auto-apply for you. Most of the platform is free.

Is it free to try?

Yes. CV Kit, application tracking, and job matching are free. Pro features (auto-apply credits, AI insights, interview prep) need a subscription or a one-time credit pack.

How do I set up my profile?

Sign up, upload your CV, and walk through the onboarding wizard. Your CV powers job matching, ATS scoring, and AI-generated cover letters.

Auto-Apply

What is auto-apply?

Auto-apply submits applications for you across supported job boards. Swipe right on a card to apply, swipe left to skip. The AI handles the form filling.

How do credits work?

Each successful auto-apply uses one credit. Pro plans include weekly credit grants. You can also buy one-time credit packs.

Can I review applications first?

Yes. Every card shows the role, company, match score, and a preview. Nothing is sent until you swipe right.

What happens when an application fails?

The card surfaces a clear reason (offer expired, missing data, generic failure). Most failures don't consume a credit. Retry from the failures tab.

CV and cover letters

How do I upload my CV?

Open CV Kit, upload your PDF or DOCX. The AI parses it, runs a 5-category ATS diagnosis, and suggests fixes.

What is the ATS score?

A 0-100 score measuring how readable your CV is to applicant tracking systems. Higher is better. The breakdown shows what to fix.

How do I adapt my CV for a specific role?

Open CV Kit, choose Adapt for Position, paste the job URL or description. The AI rewrites your CV to match keywords and tone.

Can I generate cover letters?

Yes. Pro users can generate personalised cover letters from any job URL plus their CV. Tone, length, and language are configurable.

Interview prep

What is an Interview Prep Kit?

An AI-generated bundle for one role: flashcards, multiple-choice quizzes, mind maps, and mock interviews with STAR coaching.

How does the mock interview work?

Pick a difficulty, answer questions out loud or by text, and the AI scores your responses against STAR criteria and gives feedback.

Can I use it during a real interview?

The mobile app includes a Live Interview Assistant for real-time AI coaching. Make sure your interviewer is OK with it.

Account and billing

How do I upgrade to Pro?

Open Pricing, pick a plan, and check out via Stripe (web) or App Store / Play Store (mobile). Pro unlocks AI insights, auto-apply credits, and interview prep.

How do I cancel my subscription?

On the web, go to Settings, Subscription, Manage. On iOS or Android, cancel from your App Store or Play Store subscription page.

How do I delete my account?

Settings, Account, Delete account. Your data is wiped within 30 days. You can also visit /delete-account directly.

Do you offer refunds?

If you bought on the web, EU consumer law gives you 14 days to withdraw, unless you have already started using paid features (see our Terms). Pro Lifetime comes with a 14-day 100% money-back guarantee, whether or not you use paid features and wherever you bought it. Write to us and we will help you get the full amount back. Unused credit packs are refundable within 14 days of purchase. If you bought through the App Store or Google Play, Apple or Google issue the refund under their own policies. Email contact@apply4me.io and we will help either way.

Still need help?

Reach out to our support team. We usually reply within 24 hours.